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YOUR JUMPING STILTS => Problems and solutions => Topic started by: Kazbahn on April 29, 2009, 06:23:52 PM

Title: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on April 29, 2009, 06:23:52 PM
Well...

The good news is that i can now confidently do backflips, and front flips on a trampoline.

The bad news is. I've just snapped my spring.

Now i've only had my stilts since mid-january this year, and im sure i shouldnt be able to break them that quickly... correct me if i'm wrong..

Also, i was wondering, was there ever any warranty that protects springs breaking in less than six months? and if so, does it still apply if they were changed over at pro-jump?
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Locky on April 29, 2009, 06:47:08 PM
what do u mean changed over?

I think the PJ spring has 3 months warranty. You should call them and explain the situation and see what they say.
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on April 29, 2009, 06:49:26 PM
I had them change some 70kg springs onto a pair of 90s or more, as that was all they had in stock.

And DAMN IT... i've had them four months >.<
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: sprog on April 29, 2009, 06:59:55 PM
http://www.pro-jump.co.uk/sitepage/TermsPage.html

3. Warranty

Pro-Jump Stilts (Glass Fibre Spring) warranty
The Pro-Jump stilts are provided with the statutory 28 days warranty. This excludes general wear and tear and damage caused by extreme use or mis use. If any problems occur please contact us by phone on 01772 792 600 so we can deal with the issue promptly. In some cases you may be asked to return the product for inspection before a replacement can be sent.

New "Standard" Pro-Jump Stilts (Carbon/Glass Fibre Spring) warranty
Any Pro-Jump stilts purchased November 2007 onwards are backed by a new longer guarantee rather than the 28day warranty that Pro-Jump usually offer.

The new Pro-Jump Jumping Stilts currently in store have the latest developed and more expensive Glass / Carbon Mix Springs.

The new "Standard" Pro-Jump Stilts carry a limited guarantee. Any damage caused by natural wear and tear, as well as damage caused due to improper or extreme use or unauthorised repairs will cause the guarantee to be void.   

There is a 6 months manufacturer guarantee on the metal frame of your Pro-Jump Jumping Stilts against defects. The actual spring of your Pro-Jump is covered by a 3 months guarantee.

This limited guarantee does not cover normal wear and tear, nor does it cover deliberate or accidental damage, failure or loss caused by improper assembly, storage or use. The limited guarantee will be void if the product is used in a manner other than for recreational use, if they are modified or rented out.   


Guarantee Application

The guarantee applies only if:

1. If you were sold this product by an authorised Pro-Jump Dealer and you are the original purchaser.
2. If you use the product for your own recreational use
3. If the product has not been brought for resale.

Making A Claim Under The Guarantee
At our own discretion, we will repair or replace all or part of your product if your guarantee claim is successful.   
Contact Pro-Jump/UK Good Deals ltd via email, fax or in writing with the following:
[/i]

Bit in Bold applies to you.
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on April 29, 2009, 07:33:08 PM
Thanks for getting that for me sprog.

Only thing is, are do they usually wear out that quickly? after all, the most i've used them for is regular use....
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: sprog on April 29, 2009, 07:44:42 PM
Sometimes do, sometimes don't. Every spring is slightly different.
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on April 29, 2009, 07:53:17 PM
Nuts ¬.¬ i may actually have to pay for some more springs.

Would 7's springs last longer than PJ's?
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: sprog on April 29, 2009, 08:03:31 PM
Most likely, but they're another £70 ontop of PJ prices...
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on April 29, 2009, 08:17:02 PM
yeah... unless they last twice as long, all i'm paying for is the better responsiveness...
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: aidanh1 on April 29, 2009, 09:10:37 PM
practicly the same springs 7's and PJ same life in most cases and they dont actually make u go much higher :/
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: sprog on April 29, 2009, 09:57:10 PM
Aidan have you tried both?

7 springs have the 4mm plastic cover protecting against external damage, which is significantly increase their lifetime compared to ProJump springs (even taped springs)

Personally, I find 7's have a way nicer response to jumping, are really soft until about the last 3cm where they go quite stiff (much like Skip Springs) and give a much better power IO ratio. The newer PJ springs aren't as soft and seem to have a consistent strength throughout compression, older PJ springs are even stiffer IMO and seem to go really stiff at the bottom.

I could hit a lot higher on my Raptor Springs than I could on one of the Welsh Bocker's pairs of M60 ProJumps last year, and my Raptors were about 8 months older than his PJ's. At the ProJump gymfests, the majority of people in the finals of the highjump competition were on 7s or PowerSkips.

yeah... unless they last twice as long, all i'm paying for is the better responsiveness...
My Raptors are almost 2 years old, I've recently switched to T-Rex's because I want more power, but the raptors are still fine for jumping and flipping on. So I'd say they last a LONG time if you take good care of them.

I think the fact the majority of bockers move onto 7s later on once they are more experienced tells you all you really know, and it's mainly for the springs. Don't Kill me Naz! :Claugh:
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: webmaster on April 30, 2009, 01:05:37 AM
I'll try not to kill you sprog :P

but I'll try and make this as honest as I can without sounding blunt :)

Whilst I'm up in Preston I took the opportunity to discuss with the guys that deal with returns the rate of spring breakages, to my surprise, majority of breaks over the last year  I was already aware of and there wasn’t that many as they were mostly from forum members (put it this way Nero probably single handedly broke more springs than all the rest put together).

I'd say top of my head, only 40 % of the people whose springs break come through me directly and don’t post on the forum so the rest you would have known about as they tend to post on the forum before I step in to help. Also bare in mind that only about 10% (and I’m being generous there) of all our buyers come on to the forum, so in reality we should be expecting less breaks from forum members than the other way round but this isn’t the case.

Now I may be wrong but this leads me to conclude that this could be due to the way forum members are pushing the boundaries a lot more than our average buyer and therefore reducing the life of the spring. Another issue is many members are getting to the stage where they are learning flips etc and again this puts even more stress on the springs and during the learning stage the springs naturally get banged around a lot more. I think there is a picture somewhere, it’s when Becky was learning flips and at how badly her spring covers were getting damaged I’ll try and dig it up.

In an ideal world I would love to increase the warranty but the problem is in order for the price to remain competitive this won't happen unless the price is put up which defeats our  object of introducing people to the sport and giving them a chance without burning a hole in their pocket.

Going onto 7's, looking at the forum members that have them, for most users 7's come as as a replacement to their existing stilts and brought at a stage where they have already learnt how to do most of the advanced tricks on them and are less likely to bang them together etc, and at this stage their technique is also getting better. Must admit though 7's added advantage is their spring cover which is excellent but imho there is not that much between the springs now unless you are a low weight bocker who can activate the higher weights.

Now the thing is you have to weigh up what’s best for you, you have Pro-Jumps which do a good job with decent springs and do last well BUT they do cost almost half of 7's are and our spring set is also less than theirs. 7’s have a better profit margin on them than pro-jumps and put simply they can afford to give an extended warranty which we can’t give.

With regards to your springs, if it’s been over 4 months, then yes they are out of warranty but if you wanna stick to pj springs I will see if we can give you a bit of a discount on the springs but will depend on how much over the three months you have gone. If you want pm me your name, number, address and order number if you still have it and how you ordered them ie web order, eBay, tele order or instore.
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on April 30, 2009, 07:36:29 PM
Thanks Naz, i'll consider which i want to do, whether i want more PJ springs, or some 7's. But i might leave it a few days to decide, is that okay?

Also, would you say, considering i am quite light at the moment, 7's would be better to learn advanced tricks on? because i really cant have pushed my stilts that far yet :P
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Jason on April 30, 2009, 08:37:44 PM
I must just add a couple of coments to this

I disagree about the 7's being more like Skips Sprog when clive changed from 7's (bottoming R types) to Skips (640's) he got a lot more height very quickly

I found the Skips (640's) slightly harded to bottom out than the 7's (x types) and could bock on the 640's at a push but not the 7's

So I would say (having been on all three types in one day) that the skips are right in the middle between 7's and PJ's

One other thing if your a real full sized person  :Claugh: not one of these half sized ones (don't hit me Sprog  :Claugh:) 7's are a no go at the moment as the springs are to soft so I for one am gratefull that PJ's support the larger members of our comunity  :Cbiggrin:

Jason  :Hoofies2: :CGEEK:
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Nero on May 01, 2009, 08:40:10 AM
majority of breaks over the last year  I was already aware of and there wasn’t that many as they were mostly from forum members (put it this way Nero probably single handedly broke more springs than all the rest put together).
achievement unlocked, Springslayer 100g  :Cbiggrin:



One other thing if your a real full sized person  :Claugh: not one of these half sized ones (don't hit me Sprog  :Claugh:) 7's are a no go at the moment as the springs are to soft so I for one am gratefull that PJ's support the larger members of our comunity  :Cbiggrin:

Jason  :Hoofies2: :CGEEK:
True that, and on your recommendation all thoughts of "choosing sevens" have gone out the window.
i do think that lighter springs are much less likely to snap, it seems they just go soft enough to bottom on every jump, which ruins your frame, so its a springs over frame choice for me.
heavier springs being more resistant seem to give up the ghost rather than softening up in my experience, saying that i think i fall into the "full sized person" or group so thats just from what ive seen on the stilts and the people around me.
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: lynch on May 01, 2009, 02:34:42 PM
i think heavy springs are the way to go i weigh 58 kg and my springs are 96kg and ive only had my new springs for about 2/3 weeks and are already getting 3/4 foot and are no way near going soft or bottoming out pro jump springs are good quality and are at a resionable price   
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: sprog on May 01, 2009, 04:43:42 PM
One other thing if your a real full sized person  :Claugh: not one of these half sized ones (don't hit me Sprog  :Claugh:) 7's are a no go at the moment as the springs are to soft so I for one am gratefull that PJ's support the larger members of our comunity  :Cbiggrin:
That's true, maybe the reason I found 7s so much like skips is because I'm so damn lanky and light so I really don't have a problem on them, I'm so light that the force they give back seems much more to me than to someone heavier.

So, if you're big, PJs it is :P If you're small like me, 7's FTW :D
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on May 01, 2009, 09:06:28 PM
well, for the minute then, it sounds like 7s would be perfect for me, because i really dont come into the range of 'full sized person' yet... well... much...

so i think i'll be trying my damned hardest to get some 7s springs
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: webmaster on May 02, 2009, 12:38:12 AM
PRO-JUMP FTW :D

everyone else can take a running jump :P
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Spud on May 02, 2009, 01:04:53 AM
They are good bocks. Mine have been going 11 months with no problems :)

As for springs, I have used so many types of bocks. I don't want to go into character of the springs. thats mostly opinion and personal preference. If I am really honest I can't actually tell the difference between 7's and PJs. The just felt softer. I didn't get any more height from a set of trex springs than I did pj m70s (rated 78).

Anyway, I think something is often overlooked when buying springs. The importance of it anyway. I think that getting the right weight spring for yourself is more important than the brand. I can't actually use 7's. I find T's feel too soft and Srex would just do my back in. 7's may well be the better spring, more responsive or whatever (if I tell the truth it wasn't something i noticed in either raptors or T's, the proenergies were a bit better but much too stiff) anyhoo...thats all I am saying. Get the right springs that feel right. I think there is a lot of personal preference involved.

the biggest problem with 7's imo is the weight ranges. they are so broad, same with powerisers. I think it's a big downside. It means that altho the spring may be better or whatever there is a lesser chance of them being exactly right for you.

 :spudT:
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: webmaster on May 02, 2009, 01:16:37 AM
The fiver I gave you earlier works then! Yay SPUD FTW
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Hilly-of-the-Marshes on May 02, 2009, 11:09:57 AM
They are good bocks. Mine have been going 11 months with no problems :)

As for springs, I have used so many types of bocks. I don't want to go into character of the springs. thats mostly opinion and personal preference. If I am really honest I can't actually tell the difference between 7's and PJs. The just felt softer. I didn't get any more height from a set of trex springs than I did pj m70s (rated 78).

Anyway, I think something is often overlooked when buying springs. The importance of it anyway. I think that getting the right weight spring for yourself is more important than the brand. I can't actually use 7's. I find T's feel too soft and Srex would just do my back in. 7's may well be the better spring, more responsive or whatever (if I tell the truth it wasn't something i noticed in either raptors or T's, the proenergies were a bit better but much too stiff) anyhoo...thats all I am saying. Get the right springs that feel right. I think there is a lot of personal preference involved.

the biggest problem with 7's imo is the weight ranges. they are so broad, same with powerisers. I think it's a big downside. It means that altho the spring may be better or whatever there is a lesser chance of them being exactly right for you.

 :spudT:


I'm with u with some of that spud - i also feel Trexes are too soft, and s rexes too hard - but i needed 7s for the durability, because anything else i just seem to break - in a perfect world i either wouldnt pound stilts so much thatthey break, or 7s would break up their weight categories a bit more
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Spud on May 02, 2009, 11:34:02 AM
I am not sure if 7's are anymore durable than PJs, the newer sets of PJs anyway. Yours were quite old. But anyhoo...both frames have strengths and weaknesses. I think 7's are more likely to warp. Culley has had no end of problems with his frames but I think it was the way he was bottoming T's. But thats that. The benefit of them is they don't need much maintenance to keep them going nicely.

Projumps on the other hand seem less likely to warp but to keep them going do need a fair amount of maintenance. You do have to look after them to keep them going well. I guess if you don't then you will then get into problems with them and things will start to break.

I think both sets will end up the same way eventually. If you dont maintain bocks well then PJs would go first. If you do then it would probably be the 7's. But there are lots of other factors that could affect this like how long people have been bocking (7's are usually a second pair), if they bottom out springs much. Could go on and on but thats a fairly general view.

 :spudT:
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: chocl8 on May 02, 2009, 11:49:59 AM
@ Jason =], what you said about Skips being between 7's and Pro Jumps is interesting, as i found skips i guess "easier" to bottom out, but then they throw me a lot higher than either of them, i huess this could be because of weight difference though...no offense :). I could bock on M110's but its hard work, and i don't get as much height. Having said this of course, i will bock on pretty much anything!
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on May 02, 2009, 02:33:57 PM
Hah, i'm not disputing the quality of the pro-jump frame, i'll be sticking with that. All i want is springs that can last more than four month :/

And with sprog saying his raptors lasted... 2 years was it? 7s sound a good choice, for nearly twice the cash, but four times the use...
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Spud on May 02, 2009, 02:56:13 PM
Hang on a second there.Yes, sprog had his raptors 2 years..but were they much good after 2 years of use? I don't think so :P Sprog loved them but I am sure he will admit they were pretty knackered after that point and getting new springs was well over due. to say they will last 4 times as long is false really.

7's springs are softer. They are less likely to break. they also have a thick cover which will help prevent any damage from falling. Somebody else might be able to help with how long they stay strong for and stuff like that. But every spring wears out eventually. You can still use them (as sprog did) but it's not really the best thing to do if you want to get good height. Won't do much good for your frames either.

I am not trying to persuade you to go for either, I just don't want you to make your decision based on figures ect that are not really right. You were unlucky with your PJ springs. You could have PJ springs that last a good while too. I don't think you can buy extended spring life, just responsiveness.

 :spudT:
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: lynch on May 02, 2009, 04:58:24 PM
wow this is getting a lot of comments but i would like to say that projumps are worth the money fair enought i have broken a set in 5/6 mounts but i fell that this was because i did not brake them in enought before i jumping off high things as pushing them to their max sprog im guessing spent a long time brakeing in his 7's that why they probs lasted so long so im brakeing in my new springs in slower so they last longer but as everyong is saying its a personal preference thing but i must admit 7's do go soft quick
 :Cbiggrin:
and as for the weight yes it is imporant to get the right weight but people dont (as for me i know i dont but like getting hever springs as i find that i get more hight quicker i weigh 58 and have 96 springs) but it is all personal preference try and fail or try and win im not saying go for one or the other as the same for weigh but it is defo a personal preference ithing

Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on May 02, 2009, 09:04:31 PM
maybe i wasn't clear... but my springs havnt gone soft... they've out-right snapped.

Hence i'm after 7s, because they may go soft, but i havnt heard of them breaking really...
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: webmaster on May 03, 2009, 12:21:31 AM
I would take an estimate that for every 7's sold that about 20 -30 FL stilts are sold in the UK if not more, I'm just thinking here of what we sell, and what Elron have been selling as they have a lot of resellers as well! That's the simple reason why you hear of more FL stilts problems whether spring, frame or what ever.

@ Kazbahn, you're right, these new springs just tend to go when their life time is over, unlike the old ones, which would either go in the first few uses and then go softer over time and then eventually snap or just become too slack to use. Having said that, we have now been selling these since late 2007 and we have increased the warranty from just 28days to 3months on them and have found that we have less returns on these than we originally did so Id say generally these are a lot better.

The hard thing is actually figuring out the life span of any spring as its so varied how often one person uses it from another. You can't really say mine only lasted 4 months as your 4 months usage may be another persons 8 months usage in actual hours spent on the stilts.
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: sprog on May 04, 2009, 08:41:21 PM
Hang on a second there.Yes, sprog had his raptors 2 years..but were they much good after 2 years of use? I don't think so :P Sprog loved them but I am sure he will admit they were pretty knackered after that point and getting new springs was well over due. to say they will last 4 times as long is false really.
Definately, I put off getting new springs for so long as I had to balance funds being a student :(

PRO-JUMP FTW :D

everyone else can take a running jump :P
*Shuts up about 7s* :Claugh:
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Archy-G on May 06, 2009, 09:51:01 PM
does tapeing springs help last there lives?
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Spud on May 06, 2009, 10:12:46 PM
does tapeing springs help last there lives?
Yes and no. It wont keep the springs strong or stop them tiring out or breaking naturally but taping will help prevent damage which could help them last longer depending on what kind of impacts the tape saves the spring from. It's a good idea.

 :spudT:
Title: Re: Do You Want The Good News Or The Bad News....?
Post by: Kazbahn on May 07, 2009, 08:36:30 PM
i had four layers of tape, bubble wrap, making tape, gaffa tape AND bike tyres on mine. It still didnt extend their natural life :P

Ah Well....