Pro-Jump PowerBocking Jumping Stilts Forum - Community for Power bocking / Pro Jumping!

Members Lounge => General Bocking Chat => Topic started by: jumpin jak on March 28, 2007, 04:18:04 PM

Title: wrong hoofs!
Post by: jumpin jak on March 28, 2007, 04:18:04 PM

hey everyone,

i received my new soles today, and i was midway through putting the new ones on when i discover a big problem!

they are different! :(

the one that kinks inwards is old one and the smooth one is the brand new ones , they are a different shape! As a result of this, the black peice of metal that joins the spring to the frame at the very bottem doesnt fit onto the new silver bracket peice.   

has anyone else had this problem? are they from different models or something?

PLEASE HELP ME PROJUMP!

Title: Re: wrong hoofs!
Post by: Locky on March 28, 2007, 05:16:46 PM

So basically the spare parts are not compatible with the projumps and nobody knew this?

Hmm. Give them a call and see whats going on.

Title: Re: wrong hoofs!
Post by: pro-jumpingboy on March 28, 2007, 05:39:36 PM

maybe u have to specify whether you want the new or old model parts

Title: Re: wrong hoofs!
Post by: webmaster on March 28, 2007, 05:41:52 PM

Hi There

In cases like this best thing to do is just call the office on 01772 792 600 with your order number and they can sort it out for you.

Trust me it will be a lot faster to do that than post on the forum as this is probably a simple error and not everyone in the office reads the forum daily.

They are open Mon to Sat between 9 - 5:30 so best to call them tomorrow.

Give them a call - trust me they will sort it :)

Naz

Title: Re: wrong hoofs!
Post by: jumpin jak on March 28, 2007, 05:46:06 PM

just to classify i wasnt hoping just a post would sort it, ive called and ive been told to call back tomorrow so i can talk to mr mechanic. 

ill servive ;P

also there i had know idea they were different kindas of hoof!